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Make no mistake, when disasters occur, US Signal has your back. Yes, fully redundant network routers and physically diverse SONET ring topology prevent most failures. However, you rely on your systems every day to get the job done. So, you need more. You need a service provider that is prepared with a state of the art disaster recovery platform in place to sustain its carrier class network.
Here are a few important ways US Signal keeps you protected.
- US Signal has invested millions to ensure a fully protected infrastructure capable of automatic switching around failure points.
- US Signal’s fiber assets are wholly owned and designed to maintain full distribution diversity from the field to separate Fiber Distribution Panels, diverse fiber guides and path separation when terminating to network equipment.
- US Signal owns more than 6,000 miles of fiber optic cable throughout the Midwest, allowing us easy access and direct connectivity to Tier 1 backbone providers.
When failure or “total loss” occurs, US Signal's maintenance spare stock can replace all parts of a Central Office or Colocation facility.Whether it’s in a parking lot or field, US Signal doesn't have to wait for vendor transmitted equipment or vendor dispatching. Their DR Mobile Environment is a complete Central Office environment ready to roll in the event of a building loss.
And when you need help, US Signal’s Network Operations Center (NOC) is there. US Signal has multiple back-up systems and provides a contact center that is reachable 24/7. You take comfort in knowing that US Signal will provide detailed lists of direct-dial desk and cell phone numbers for every level of NOC Management. The Network Operation Center is available to any customer, anytime the need is there.
How do you know US Signal is prepared?
US Signal tests the ability to respond and recover on a regular basis. US Signal ensures their procedures are correct, their equipment is serviceable and the operations staff is trained to get the US Signal network up and running. The US Signal team assess the performance of the personnel assigned to the Disaster Recovery Inspection Test and the readiness of the completed network.. More importantly, this is an on going effort to ensure the network has the necessary equipment and continue to update US Signal's restoration skills.
Want to know more? Check out the attached video for a tour of US Signal’s Disaster Recovery operations.
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